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Motawa, I and Kaka, A (2008) Payment mechanisms for integrated teams in construction. Construction Economics and Building, 8(02), 1-10.

Nani, G, Edwards, P, Adjei-Kumi, T, Badu, E and Amoah, P (2008) Customisation and desirable characteristics of a standard method of measurement for building works in Ghana. Construction Economics and Building, 8(02), 30-40.

Ng, T, Palaneeswaran, E and Kumaraswamy, M (2008) Costs and benefits of ISO9000-based quality management systems to construction contractors. Construction Economics and Building, 8(02), 23-29.

  • Type: Journal Article
  • Keywords: Quality management systems; ISO9000; cost benefit; construction contractors
  • ISBN/ISSN: 1445-2634
  • URL: https://doi.org/10.5130/AJCEB.v8i2.3003
  • Abstract:
    ISO9000-based Quality Management Systems (QMSs) have been widely applied by many contractors with a hope to improve the product quality and hence achieve the desired objective of client satisfaction. However, setting up and implementing an ISO9000-based QMS is not without cost. Unless the contractors can benefit from such system, it is unlikely that the senior management of contracting firms will commit to implement anISO9000-based QMS. In this paper, the costs of setting up and implementing an ISO9000-based QMS are assessed through a questionnaire survey. The results are compared with the benefits attained by the contractors. It is found that contractors could be benefited from the use of ISO9000-basedQMS both tangibly and intangibly. Based on a more conservative estimation of some tangible benefits, a basic operational cost-benefit ratio of one to three was derived from the results of the survey. Since the latest version ofISO9000 has been fully implemented for a number of years, the perception of contractors on the benefits gained after the implementation of ISO9001:2000 is also examined in this paper.

Shakantu, W, Muya, M, Tookey, J and Bowen, P (2008) Evaluating truck empty running in construction: a case study from Cape Town, South Africa. Construction Economics and Building, 8(02), 41-49.

Sundqvist, J (2008) From focus on price to the pyramid of innovation, information, cooperation, value and trust: a success story of five Swedish building material manufacturers. Construction Economics and Building, 8(02), 11-2.

Wasif, I, Josephson, P-E and Styhre, A (2008) Individual learning in construction projects: professions and their approaches. Construction Economics and Building, 8(02), 50-60.